Shipping policy
Shipping Policy
Last updated: October 2026
Love Local Products is an online-only business with no public retail storefront. Most products ship directly from our brand partners through Shopify Collective, while select custom products ship from Love Local Products. Please review the information below for shipping and delivery details.
Shipping Locations
We currently ship within Canada and Europe.
Shipments to the United States are temporarily suspended.
We do not ship to P.O. boxes or remote locations where carriers cannot guarantee delivery.
Processing Time
All orders are processed within 1–3 business days (Monday – Friday, excluding holidays).
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Methods & Options
We partner with Canada Post, Purolator, and UPS to ensure reliable delivery.
Customers may select Standard or Express shipping at checkout.
Shipping costs for all other orders are calculated in real time at checkout, based on carrier rates and destination.
Estimated Delivery Times
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Within Canada: 3 – 7 business days after dispatch
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Europe: delivery times vary depending on destination and carrier service
Please note that these are estimated delivery times and may vary due to carrier delays or customs processing.
Delays, Lost or Damaged Packages
Carrier delays can occasionally occur due to weather, strikes, or service disruptions. When necessary, we may use alternate carriers to ensure timely delivery.
If your package is lost or arrives damaged, please contact the shipping carrier directly using your tracking number. If you require additional assistance, you may also reach out to us at products@lovelocalproducts.com.
Questions
For any shipping-related inquiries, please contact us at:
📧 products@lovelocalproducts.com